According to The Ladders, the average recruiter spends six seconds glancing at your resume before deciding whether to read more. Six seconds! They also suggest highlighting your own performance, and backing yourself up with metrics to show exactly how you added value.
Does security really impact customer retention? As the manager of customer service for a market-leading security company, I can assure you it can.
We hear lots of stories in customer service. They boil down to 5 main themes. We call them the 5 P’s of security:
The Brand. The Brand. The Brand. Every company is worried about brand and its value. Why? As Amazon Founder and CEO Jeff Bezos says, “Your brand is what other people say about you when you are not in the room”. In the absence of complete information, customers will gravitate to the brand they trust most. So why is brand protection so important?